Our Managed IT Services
The Technology Support You Need - No Headaches, No Hassles, No Hidden Costs
At YBJ Systems Services, we've designed our managed services offerings to give businesses like yours everything it needs to enjoy the benefits of an in-house IT department - all at a fraction of the cost and with absolutely none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support, to vendor management, to backups, disaster recovery - can all be provided with a fixed, predictable monthly cost.
Why Managed IT Services
Let us do the routine (read: mundane) tasks. Let your employees focus on what matters most to your business. We'll take care of the rest.
Stop worrying about software updates, patches and security fixes or other IT tasks that tend to fall through the cracks. That's what we're here for.
Want to get the best value from your internet, phone and other technology vendors? Perfect - we'll take care of that, too, so that everything "just works" the way it's supposed to.
What's Included in Our Managed IT Services Program
The YBJ Systems Services Help Desk
Cybersecurity
Network Monitoring and Management
Work-from-Home Support
Backup and Disaster Recovery Services
The YBJ Systems Services Help Desk
24/7/365 Coverage and Support that You Can Depend on
One minute, you’re working hard on that big project you’re trying to get out the door for your most important client. The next minute, you’re locked out of your system and you don’t have time for a password reset. Or maybe you’re trying to get clarification on deliverables from a customer, but email issues are getting in the way. You’re trying to check on your team’s progress, but you’re suddenly going through software issues that you just can’t get to the bottom of.
Password Resets
Email Flow
Printer Connectivity
Application Support
One minute, you’re working hard on that big project you’re trying to get out the door for your most important client. The next minute, you’re locked out of your system and you don’t have time for a password reset. Or maybe you’re trying to get clarification on deliverables from a customer, but email issues are getting in the way. You’re trying to check on your team’s progress, but you’re suddenly going through software issues that you just can’t get to the bottom of.
Chief Financial Officer
Financial Services
Cybersecurity
Stop Worrying About Risks and Start Focusing on Your Business
One of the most important things to understand about IT security is that this isn’t something you “do once and forget about.” The threat landscape is constantly evolving, which means you need to make every effort to stay ahead of the people who want to do you and your people harm.
At YBJ Systems Services, we ARE that opportunity to stay ahead:
Filtering Web content, reviewing rules and performing updates on your firewall.
Access controls and two-factor authentication.
Patching vulnerabilities quickly.
Cybersecurity policy development.
Updating software to the latest versions.
Cyberliability insurance assistance.
Employee security training.
Network Monitoring and Management
Constant Monitoring Generates Constant Insight …
Whether you have a physical network, a cloud-based or virtual network or a hybrid of the two, your organization is made up of countless desktop and laptop computers, smartphones, tablets, servers and more. For your IT infrastructure to work optimally and most efficiently, it must be as streamlined and as simplified as possible. This, in essence, is why Remote Monitoring and Management (RMM) software is so critical – it’s always capturing device performance data and is scanning processes, applications and event logs, even when everyone else has gone home.
It’s also feeding real-time, actionable data back to our own system so that it can trigger automated alerts of potential issues. If a potential problem is detected, we’ll be able to put a stop to it now – before it has a chance to negatively impact your business.
We'll have a real-time health monitoring of your network and all connected devices.
Performance reports.
Potential problems are flagged and addressed BEFORE they impact your network.
Automated backups are critical for restoring systems in the event of an outage.
Even if we need to reset a switch or even a system device, we can do so remotely - allowing our Help Desk staff to resolve technical issues quickly.
Backup and Disaster Recovery Services
Preparation is Key to Recovery!
Disasters come in all shapes and sizes… but that doesn’t mean you can afford to be any less prepared. We’re not just talking about cyber attacks and other IT-related disasters, either. A fire in your office can be just as devastating as a computer virus. We’re in Florida, which means that hurricanes and other types of weather-related natural disasters always need to be in the back of your mind. 58% of lost data comes from human error. Any one of these events would be devastating to your business… which is why you need to be ready for anything.
With our comprehensive backup, disaster recovery, and business continuity services, your business will be prepared. We can offer you long-lasting protection from a wide range of different types of events, like:
Natural disasters (like extreme weather)
File corruption and software failures
Hardware failures
Cyber attacks (like ransomware or malware)
Their comprehensive IT support is nothing short of impressive. They approach every challenge with remarkable precision, consistently providing solutions that function flawlessly. Their rapid response times have been instrumental in maintaining the smooth flow of our operations, and their depth of expertise becomes evident in every interaction. It's no wonder they've become our trusted and go-to IT team, earning our confidence through their consistent excellence in delivering top-notch support.
Chief Executive Officer
Learning Center
Work-from-Home Support
Work Anywhere, at Any Time, without the Hassles that Come with it
Your employees need to work anywhere, from any location, at any time. Along with their laptops, mobile devices like smartphones and tablets are how they do it – but that absolutely shouldn’t come at the expense of security.
Monitor employee productivity no matter where they are working from.
Comprehensive collaboration tools to bring your team together.
Increased peace-of-mind that only comes with knowing the security of your entire business is accounted for by a holistic approach to asset management, policy enforcement, security monitoring and management and more.
Let's Take Your Business to the Next Level
Above all, we promise never to hit you with hidden fees. We're not going to try to sell you on the "newest, fanciest, coolest" IT trend just for the sake of it. We're just here to provide good, reliable IT support that puts your technology to work.
So is managed services right for your business? It's very possible - and we want to find out.
FAQ’s
What happens when hardware fails or when software needs to be installed?
Periodic hardware failures are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our IT Solutions & IT support services.
Can my employees reach out for support directly, or just me?
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently with our IT solutions & IT support services. You'll never have to worry about hidden fees or unexpected charges with us.
What happens when I call for support?
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Are IT services only for big corporations?
No! Our managed IT services model is designed specifically for businesses where it does not make sense to build an entire IT support department. We work exclusively with businesses.
Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.
Do you offer cybersecurity?
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring IT solutions & IT support, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
Amelia Office
PO Box 38
Amelia, OH 45102